Cbeyond Chicago Reviews

Cbeyond provides phone, high speed Internet, and IT services to small businesses in major cities across the U.S., including Chicago.

We offer more than 30 productivity-enhancing applications, including local and long-distance voice, broadband Internet, mobile, BlackBerry®, broadband laptop access, voicemail, email, web hosting, fax-to-email, data backup, and VPN. Additionally, Cbeyond is now offering MPLS and Cloud Services – including Cloud Servers, Cloud PBX and more.

Cbeyond is unique in that we offer all of these services bundled together under one convenient bill, leaving you more time to focus on your business.

Call Cbeyond today at 866-849-2210 or visit us at http://www.cbeyond.net!


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Reviews 1 - 29 of 29

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"The experience that I have had with this company have been exceptional compared to att and comcast. I was very please with the professionalism of the individuals that I came in contact with as well as their ability to be candid in conversation."

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"Awesome customer service, awesome functionality.

Everything works smoothly.
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"good service, competitive pricing, minimal issues

No problems & easy billing.
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"Reliability is good, service when needed is meeting or exceeding expecations.

Expected more problems.
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"Strong reliable product, excellent customer support and extensive product options/offerings."

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"Your systems are obviously designed thoughtfully, with the client in mind. They work well. I'm glad we are customers of Cbeyond!"

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"Mainly reliability. Since becoming a Cbeyond customer 4 years ago, we only had one outage for 1/2 hr.

Cbeyond had more than met our needs in our office, and are very, very responsive when we do have an issue.
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"New to VoIP and no real issues so far.

Customer service is good and it is very important to me that I can reach an actual human being who can speak English.
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"Awesome customer service and very reliable service. The price can be a bit out of the range of what some clients want to pay but the level of service and quality bring the cost in perspective"

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"I always tell people that Cbeyond has more services than others for less.

When we did have an issue with our T1 line a cbeyond rep kept in contact with us continually.

Tech Support is EXCEPTIONAL.
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"Service has been reliable and when we do have an issue, the problem gets addressed and resolved. Pricing has been a hot issue, but Cbyeond seems to be reacting and adjusting their plans.

The system works!
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"Cbeyond offers a complete suite of data and phone services. I just don't know anyone else that does that for the price we get. Also the customer service is exemplary."

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"Cbeyond helps my organization grow. Prior to coming to Cbeyond, we were with AT&T and had the poorest internet speed probably within the county. The T1 line installed by Cbeyond was seamless and took literally one day and had zero downtime for our business. The bandwidth has allowed us to send and obtain artwork at incredible speeds, and permit us to capture our consumers' requirements and desires more rapidly."

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"GESKE AT BROADBANDREPORTS.COM - DUPAGE,IL

One of the best products in the business.

Everything has worked perfectly. Our bill is more than cut in half. Cbeyond saves you money by cutting out a lot of the fees most carriers have and by getting rid of typical phone usage charges. They offer unlimited free local calling & an amount of free long distance.

My experience with Cbeyond is very positive.
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"I've been personally using cloud services because I travel so much. It makes my job a little easier.

Our goals this year are to expand our services into the university market and we've already made some good headway there. Being able to broadcast learning over the internet will be more and more important and I think Cbeyond would be a good partner for achieving that goal.
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"KIM AND SCOTT'S GOURMET PRETZELS, CHICAGO IL

Sometimes we have opportunities like we were on the Deen Brothers' Road Tasted show on the Food Network, and when that happened, we got hit with thousands of telephone calls, emails and we really need reliable phone service and internet service that we can count on when we have those opportunities. Cbeyond is very straightforward: one provider with many solutions.
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"The pricing on the overseas calling is significantly lower than standard pricing so we're very happy with that.

We started out with Cbeyond with a T1 line. We we're very happy with it but then we got much more profitable and much more able to get more business and upgraded to a T3 which we have right now, and we are very happy with it.
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"We are constantly receiving faxes with either donation or payment information so with that payment information and with Cbeyond's fax to email service we are able to make sure that that information is secure. It's definitely beneficial for our members that they feel comfortable to give us their information via fax because we know it's definitely secure with Cbeyond's fax to email."

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"Having added Cbeyond to our office in the past two years had made our office staff more productive. It has become easier to work with all the features they have provided and all the support on the internet site in terms of communication, which has augmented the quality of the care we can offer and the higher productivity of our staff."

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"The features and capabilities of our Cbeyond phone system greatly enhance our customer-centric business. Voice Mail, Call Transfer, and ability to re-route calls to people out of the office enable us to present a large company image to our customers and vendors. The web-based management system is straight-forward and is useful for making changes to our automated voicemail, scheduling, etc."

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"We knew it was time to look for a new service provider and Cbeyond offered us the right mix of technical expertise, growth capacity and costs. Our Cbeyond Dedicated Servers have met all of our expectations. With the ease of administration, flexibility and cost effectiveness it was one of the best business decision we have made."

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"APPLIED ERGONOMICS, CHICAGO, IL

I switched to Cbeyond because it gave me features that were way beyond the capacity of my previous carriers. Cbeyond has been good for our business because it has allowed me to integrate our cell phone and our landline voicemail. We've saved money by getting rebates on our bill.
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"In the case of Cbeyond, I've had a very different experience. The sales person was very respectful. There wasn't a lot of high pressure. There was just a request to learn more about us and see if there was a product or set of products that could be useful."

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"I have had nothing but great response from your customer service whenever I have had a problem/question. And in the four years I have been the Marketing Assistant with my company, I can count on one hand the amount of down time we have had with our phones and internet."

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"I've been a Cbeyond customer for practically ten years. What I liked about Cbeyond was the services had been bundled. I was able to offer my telephone, my lengthy distance and my internet, along with my broadband access and my virtual private network."

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"My Salesperson, Abby, was great. The transition person, Maggie, was also great along with the entire installation department. We have an old system so there were two installation groups both of which were excellent."

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"Cbeyond was VERY cooperative in terms of the price quotes in the sign-up phase, customer service re-worked my plan without me having to recommend it -- great service and the price was very competitive."

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"The salesman assured me that the installation could be quick, effortless, and painless. I was skeptical. However, this time they delivered. The installation was almost as quick as the broadband service they supply."

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"In terms of the installation process, Cbeyond, all the way from initial paper work, setting up timelines, installation was seamless and surprisingly smooth. We were very happy with the process."
Reviews 1 - 29 of 29

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